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FAQ

~ You can sign up directly on this site.


Can I get a refund on my Prepay Subscription?

~There are no refunds on Prepay Subscriptions.


Can I order just one box?

~You can now order just one box in the Fresh Fiction Shop . Each One Time box is $27.95.



How much is international shipping?

~Shipping to Canada is $10-$11, everywhere else is $15-$16 for our subscription boxes.


When will I be charged for my next box?

~ You will be re-billed on the last day of every month.


What name will be on my bill?

~You will be charged by OFF-THE-EDGE.


Can I pause my subscription or skip a month?

~ You can skip your subscription at any time. You just need to login to your account and edit your subscription.


Can I get a refund?

~ There are no refunds. Subscribers who cancel after the last day of the month (the renewal date) will get one final box. We do not issue refunds for "refused" boxes.


Can I exchange my books?

~ There are no exchanges. Boxes are packed at random and each box is a surprise.


I'm having trouble with the download link for my free eBook, what do I do?

~ If it is a bit.ly or an ow.ly link, please be sure to type the link exactly as you see it. All bit.lys and ow.lys are case-sensitive . If you still are having trouble, feel free to contact us.


Interested in being a contributor?

~ Contact Ande@FreshFiction.com for more details.